Information We Collect
When you reach out for a quote or to schedule a roof inspection, we collect your name, phone number, email address, and the address where the work is needed. We also ask for details about your roof so we can give you an accurate estimate.
Like most websites, we automatically collect basic technical information when you browse. This includes your IP address, browser type, device type, and the pages you view on our site.
How We Use Information
We use your contact details to respond to your request, schedule a visit, and provide the roofing services you asked about. If you hire us, we use your information to manage the project from start to finish.
We may also use your email or phone number to send updates about your project or occasional information about our services. You can opt out of marketing messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. Cookies help us remember your preferences and improve your browsing experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to see how people find and use our website. These tools collect anonymous data about page views, traffic sources, and general location.
We may also use third-party services for scheduling, email, or customer communication. These providers only access the information needed to perform their specific function.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is necessary.
Data Retention
We keep your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or business reasons.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to only those who need it.
No method of transmission over the internet is completely secure, but we work hard to safeguard your data and review our practices regularly.
User Rights
You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion. You can also opt out of marketing communications at any time.
California residents may have additional rights under the CCPA. To exercise any of these rights, contact us using the details below and we will respond promptly.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new policy on this page with a new effective date.
We encourage you to review this page occasionally to stay informed about how we protect your information.